Support |
Product Service maintains a staff of highly
qualified product technicians to provide a level
of service consistent with our high-performance
equipment. This staff is available to assist our
customers in the repair of all our products.
We follow a precise product development and
testing process to ensure high quality
products. But, in case the equipment needs
to be returned for repair or servicing, we
provide a Return Material Authorization
(RMA) service. By following the RMA process,
you can easily return the product for
service or replacement in the event of a
product failure.
In order to provide the best service and
protection, the equipment is preferably
shipped in its original packing. Please also
include a copy of the trouble shooting
report or downloaded diagnostics report
including the contact details. Please note
that each returned repair will be
accompanied by a detailed report.
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