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Service Contracts and Training |
Product
Service maintains a staff of highly
qualified product technicians to provide
a level of service consistent with our
high-performance equipment. This staff
is available to assist our customers in
the repair of all our products.
We follow a
precise product development and testing
process to ensure high quality products.
But, in case the equipment needs to be
returned for repair or servicing, we
provide a Return Material Authorization
(RMA) service. By following the RMA
process, you can easily return the
product for service or replacement in
the event of a product failure.
In order to
provide the best service and protection,
the equipment is preferably shipped in
its original packing. Please also
include a copy of the trouble shooting
report or downloaded diagnostics report
including the contact details. Please
note that each returned repair will be
accompanied by a detailed report. |
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